FAQs

 

Does your firm have a minimum portfolio size?

When entering into a new client relationship, RWS typically requires a minimum portfolio size of $100,000 in order to offer the client with the full range of services that RWS provides.  However, since there are many variables associated with an individual's financial situation, RWS at its discretion, may waive the minimum portfolio size requirement.

 

Who will I be working with?

Please note that a unique characteristic of our firm is that we truly work as a team.  This means that we all follow the same financial planning and investment planning process, along with the same recommendations which are customized to the client.  However, to ensure that we provide each client with an even amount of attention and support, it is necessary that we share our client base among all our advisors.  Typically, Dominic Garcia will focus on working with clients with assets of $500,000 or more; whereas Julie Lobaza and Xenia Woltmann will work with clients whose assets are at least $100,000.  When calling in, you can always request to work with the advisor of your choice.

 

Where are client assets held?

Most, if not all, independent firms use a reputable custodian to hold client assets.  This provides a level of check and balances between the advisory firm (RWS) and the custodian.  For your protection, our firm has chosen Charles Schwab & Co. to be the independent custodian.  RWS never takes possession of client assets.  While we are listed as the advisor on your account, your statements and all money movement will take place through the custodian.  Our clients also appreciate this as they are supporting a local business, meanwhile have all the assurances of a larger custodian behind the scenes.

 

How can I track my accounts?

In addition to your monthly statements, our quarterly discussions, and annual meetings, you can always view your accounts online at Schwab.com.  There is also a convenient Charles Schwab App that you can download on your phone for immediate access.

 

How do we get paid?

As a fee-only advisory firm, we only get paid based on a flat percentage of assets under our management.  The greatest benefit to this approach is that there is no incentive to recommend one investment over another; everything we suggest is because we feel it is the best interest of the client.  This form of compensation also places us on the same side of the table in the sense that if your account increases in value, our salary increases.  On the contrary, if your account decreases in value, so does our salary. 

Our fee is all encompassing.  We do not charge for our in-depth planning services.  We are also qualified to manage all of our clients' money in-house, which means we do not have to outsource and have the client incur the added costs involved with hiring a third party to manage the investments.  Another benefit to our clients is that we do not charge extra to give advice on 401(k) allocations, 529 plans, Health Savings Accounts, etc.

We understand the importance of transparency.  As such, you will always see the fee reflected quarterly on your statements.